Bridge Product Suite
PERFORMANCE
Bridge Performance is SunGard Public Sector’s hosted data validation, cleansing and transmission solution which provides the facility to interrogate and analyse detailed base operational data. It enables organisations to not only derive performance information and drill down into individual records but also provides greater scope for analysis of this data to identify exceptions, trends and future costs.
- Automated HB balanced Scorecard
- Accurately reports DWP and local indicators
- Quality controls SHBE data
- Provides detailed and client level information
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DIAGNOSTICS
The Bridge Product Suite now includes the new diagnostic tool developed in collaboration with both Local Authorities and the DWP’s Performance Development Team – this presents a new way of looking at the new claim process and performance, offering in-depth sampling and analysis to identify potential weaknesses in the service.
- Analyses new claims processing
- Identifies ineffective procedures through sampling
- Delivers access to best practice guidance
- Improves right time indicator
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BENCHMARKING
Bridge Benchmarking has been developed so Local Authorities can benchmark performance against each other.
- Automates data collection
- Compares local and national performance indicators
- Provides consistent and timely information
- Enables the sharing of best practice
Resources
Click here for more information on our Bridge Product Suite.